Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement.
Payments may be made by cash, check, credit card, or money order.
To make an online payment via our secure web server using your credit or debit card, please use our online bill pay.
How Insurance Billing Works
Patients are responsible for the charges for services received. However, we will bill health insurance carrier(s), when patients present a valid insurance ID card and/or information regarding insurance coverage at the time of registration. Patients will receive a letter letting them know we've billed their insurance.
Northern Light Health hospitals work closely with all insurance carriers, and we are often able to answer questions and resolve payment issues on behalf of patients as a courtesy. Still, patients need to be aware of the status of their bills and follow up with insurance companies if payments have not been made within 45 days.
Please contact a Patient Financial Services representative for more details.
Patients who are uninsured or do not provide us with adequate billing information are responsible for the full payment of their bill.
If you had insurance at the time of your hospital visit and you believe it was not billed, please contact a Patient Account Services representative with your insurance information (insurance policy name and mailing address, subscriber name, group number, and ID number).
If you are responsible for a bill from our hospital, and are interested in paying your bill online, please click here to access our secure online bill payment site
. You may also pay your bill by phone, by stopping in to our office, or by using the return envelope included in your bill.
If your current circumstances make it impossible for you to pay your bill in full, the hospital has established guidelines for short-term payment plans. We also provide Free Care to patients who meet criteria based on the Federal Poverty Guidelines. If you would like to learn more about available payment plans/programs, please contact Patient Account Services, or visit our Financial Assistance page
. (Please do not provide personal information such as your social security number when emailing us).
Our financial assistance program can help patients in need with reduced payments or at no cost to patients meeting the criteria. Eligibility for financial assistance is based on guidelines established by the Department of Health and Human Services.
For more information please reach out to Patient Account Services or visit our Financial Assistance page
. (Please do not provide personal information such as your social security number when emailing us.)