Patients & Visitors
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Patient accommodations at Northern Light Maine Coast Hospital.
Your room assignment at Northern Light Maine Coast Hospital is based upon your admitting diagnosis and the bed availability on the day of your admission.
If you request a private room, medical insurance may not cover the cost of a private room. Private rooms are not always readily available.
Wholesome, nourishing and well-balanced meals are an important part of your treatment and recovery. Northern Light Maine Coast Hospital makes every effort to provide nutritious meals that are prepared according to your healthcare provider's orders.
Patients are served breakfast at approximately 8:00 a.m.; lunch at approximately 12 noon and dinner at approximately 5:00 p.m. Occasionally your meal may be delayed if you are scheduled for a special test or treatment. Whenever possible, you will be served after your examination or test.
Your breakfast tray will include a menu from which you can order your meals for the next day, please mark your menu so it will be ready for pickup. If you have difficulty making menu selections a Dietary Assistant will be happy to help you. If you are on a special diet prescribed by your doctor, you will receive menus tailored to your specific needs.
If a family member or friend wishes to eat in your room with you, the person may go to the cafeteria, buy a meal there and take it back to your room.
Northern Light Maine Coast Hospital has a nondenominational chapel---a place where family, friends, patients and staff seek solitude and quiet that many times provides the strength and faith needed during difficult times. The chapel is located on the top floor of the hospital and is available twenty four hours a day for all who need guidance.
There is no eating or drinking allowed in the chapel.
Color television sets are provided free of charge in each room. Patients in semi-private rooms share a set but each patient has a remote control. Please be considerate of other patients by playing TV sets softly and by turning off your set at bedtime. Quiet time starts at 10 pm, you are encouraged to shut off your TV or set it on low volume. Ask your nurse for earplugs if your roommate's TV is bothering you.
Cell phones may be used by patients (as permitted by their condition and care needs) and visitors in most patient rooms. Use may be restricted as patient care dictates. Please set cell phones to silent or vibrate and adhere to restrictions as may be directed by staff. Be respectful of other patients in room.
Telephones are provided in each room. All patient phones are American Disability Act compliant (TTY). They have a red light that flashes when you are receiving a phone call and they all have a volume control on the handset you can adjust for your personal preference. Patients may receive calls in their rooms from 7:00 a.m. to 7:00 p.m. Local calls may be made at any time from the room by dialing 9 and the number.
Your family and friends can call you in your room by dialing the phone number posted. Ask your nurse if you need assistance with the telephone.