Patients & Visitors

Northern Light Mercy Hospital, a nonprofit community hospital sponsored by the Sisters of Mercy, has been providing care to greater Portland since 1918. Mercy was recently named a top hospital by Newsweek and U.S. News and World Report.

To view more information about our medical practices, providers and services, please visit or care centers and services page here.

If you need to reach our patient advocate regarding your care, please call 207-879-3286.


COVID-19 operations update on medical record requests:
Your health and safety are very important to us. Based on the recommendations from the CDC, to reduce the spread of the Coronavirus COVID-19, we have temporarily closed public access to our medical records department. We are very sorry for the inconvenience. For now, please call us at 207-879-3373 between the hours of 8 am – 4:30 pm.

We will do our very best to respond to your request in a timely manner. After hours, please leave a message and an employee will return your call on the next business day. Please remember that much of your medical record information can be easily accessed using the patient portal. Visit to learn more.