Bill Pay & Financial Assistance
The customer service billing help office for the following Northern Light Health member organizations has moved to Suite 140, Northern Light Health Center at 895 Union Street in Bangor: Northern Light Acadia Hospital, Northern Light Blue Hill Hospital, Northern Light CA Dean, and Northern Light Eastern Maine Medical Center.
Please continue to send any bill related mail to 43 Whiting Hill Road, Suite 300 in Brewer, ME 04412.
If you have a question or concern about your bill please feel free to contact Patient Financial Services by calling the phone number listed on your statement or click here to CONTACT US
using our secure online form.
Pay your bill for any Northern Light Health member organization hospital
Information and Documents Regarding Our Financial Assistance Program
Find out if you are eligible for insurance through the affordable healthcare marketplace
Below are the documents you will need to qualify and apply.
Northern Light Health Member Organization Patient Financial Services Websites
Northern Light Health is committed to treat all patients who need our care regardless of their health insurance or financial status. We offer services to help you arrange for payment of your bill, from insurance billing to payment plans and even financial assistance, which may qualify you for reduced payment or free care. Northern Light Health and its members are committed to provide, without discrimination, care for emergency medical conditions (within the meaning of section 1867 of the Social Security Act (42 U.S.C. 1395dd)) to individuals regardless of their ability to pay or qualify for financial assistance.
Patients at Northern Light Health Members may qualify for free care for medically necessary services if their family income is 150% or less of the federally established income guidelines or for a sliding scale discount if their family income is between 151% - 250% of the guidelines. To qualify, all third party payment sources must be exhausted.
Our patient account representatives are here to help you learn more. They will ask whether you have insurance of any kind to help pay for your care. You may also be asked to show that insurance or a government program will not pay for your care.