Patients & Visitors
Staying calm improves care
For your upcoming visit to Northern Light Sebasticook Valley Hospital, please remember that calmness helps healing. Our staff are here to help, and other patients appreciate a quiet space that helps people relax and focus on their health and care. Family members and other visitors, patients, and our staff, are all encouraged to focus on healing. Let’s help each other.
As we balance the need of patients and their families with the safety concerns for everyone in our facilities, we will continue to adjust our policies as the circumstances surrounding COVID-19 change. The past few weeks have seen a significant decrease in COVID-19 positive cases across Somerset County with the state experiencing a similar decrease in this same time period. With this in mind, we are updating our Visitation Guidelines effective July 11, 2022. Please review each area below for specific visitation restrictions.
Please note: All visitors are required to be screened for COVID-19 symptoms upon entry, meet the screening requirements and must wear a hospital-grade mask provided by this facility for the duration of the time in the hospital. If a patient is accepting a visitor, the patient must also wear a mask for the duration of the visit. While visitation is only permitted at a specific time and in limited numbers, there are exceptions below. There are no age restrictions for COVID-19 vaccination status requirements for visitors.
Any patient suspected or confirmed to have COVID-19 cannot have in-person visitors. Alternative options for communication with inpatients are available to keep families and friends connected.
Acute Care Unit: Inpatients are allowed 4 visitors per day, up to 2 at a time between the hours of 8 am - 8 pm. The visitors are allowed to leave and return but must stay in the patient’s room while here.
Patients at the end-of-life may have up to 2 visitors at a time. Visiting hours may be extended for end-of-life patients when approved by Nurse leaders.
Day Surgery Unit: One (1) visitor may accompany the patient for their procedure and stay in the patient’s pre-op room until discharge. The visitor must remain in the patient room while here.
Emergency Department: Patients are allowed one adult visitor. Visitors must remain at the bedside at all times. Visitors must wear a mask at all times. Patients at end-of-life may have up to four (4) visitors, 2 at a time with 1 change out.
Outpatient Medical Services/Practice Offices: One parent or guardian is allowed with a minor patient. One support person is allowed for a patient who needs help with mobility or communication with the care team.
We understand that family support is an important part of a patient’s well-being. We are doing all we can to best protect those in our care as well as all in our community. Thank you for understanding.